Understanding diverse cultures is more important than ever in our globalized world. As workplaces become more diverse, cross-cultural competency provides us with the skill sets we need to understand, communicate and work effectively with colleagues, clients and customers from a range of backgrounds and cultures.
The benefits of building cross cultural competency across an organization are significant. Cultural awareness leads to improved communication, better decision making and problem solving, increased innovation, improved customer service and enhanced brand reputation. When people understand cultural differences, they are better able to assess situations and make informed decisions that consider the perspectives and needs of everyone involved.
The Bridging Cultures learning experience helps individuals gain insights, concepts, skills and tools needed to effectively work across cultures. Participants explore the foundation or roots of culture including belief systems, values, thought patterns, assumptions, and expectations. The experience is an opportunity to examine how underlying factors manifest within the behaviors that individuals display in the workplace.
Are You Ready to Build Cross-Cultural Competency?
Participants in this program will:
- Deepen their understanding of culture and how it influences behavior.
- Recognize how similarities and differences between cultural groups show up in the workplace.
- Improve cross-cultural communication skills and cultural dexterity.
- Practice with cross-cultural tools and approaches to effectively identify and interpret cultural differences and choose appropriate behaviors in multi-cultural situations.
Facilitators ensure that this fast-paced, interactive experience is conducted in an environment that is safe and respectful by establishing affiliation between participants and creating an open and trusting learning space.