Challenge In its efforts to be recognized as an Employer of Choice, this financial services/investment management company with 11,000 employees was experiencing turnover costs of $30 million. Solution CSI partnered…
Category: Case Studies
Manufacturing
Challenge As this organization was enjoying a 63% growth in revenues, they also saw their turnover increase by 75% in 18 months, climbing from 20 to 35%. They calculated employee…
Financial Services
Challenge One of 17 affiliate divisions of this banking giant with 3,000 employees was experiencing 29% turnover rates, costing them approximately $6 million a year. Solution CSI partnered with the…
Healthcare Industry
Challenge This organization provides food, nutrition and dining services to the healthcare and senior living markets and employs more than 14,000 employees in more than 450 locations. After conducting employee…
Hospitality Industry Leader
Challenge This organization acknowledged that their associates were key in creating strong customer satisfaction and positive financial results. For them, higher engagement meant 12% higher revenue per compensation dollar and…
Financial Services
Challenge With 45,000 employees internationally this company recognized that reorganizations and downsizing were having an impact on employee productivity and satisfaction, thus affecting customer satisfaction. Career development was consistently scored…